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Key Issues for IT Executives 2011: Cautious Optimism in Uncertain Economic Times

Jerry Luftman, Tal Ben-Zvi

Abstract


With the economy still unsettled, IT continues to be quite resilient. IT budgets, hiring, and salaries are rising closer to levels that preceded the recession. Nevertheless, the skies still haven’t completely cleared and the economy continues to pose new challenges to organizations, and to cause some shifts in IT priorities. The data suggests that IT organizations are working aggressively and closely with their business partners to identify opportunities to improve business productivity, reduce business expenses via business process re-engineering, and increase business agility and speed-to-market.
Since its inception in 1980, the Society for Information Management (SIM) survey has helped IT leaders around the globe understand important issues and trends. This article presents the major findings based on survey responses from 275 U.S.-based organizations in the third quarter of 2011. The top five management concerns were:

1. IT and business alignment
2. Business agility and speed to market
3. Business process re-engineering
4. Business productivity and cost reduction
5. IT strategic planning

This is the sixth in a series of MISQE-published reports based on the SIM membership survey. As in previous reports, this article also presents findings on key application and technology developments, and on various aspects of the IT organization.

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The mission of MISQE is to encourage practice-based research in information systems and to disseminate the results of that research in a manner that makes its relevance and utility readily apparent.
ISSN 1540-1960