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Cloud Services Practices for Small and Medium-Sized Enterprises

Mary C. Lacity, Peter Reynolds


Our research shows that SMEs are getting great economic and business value from cloud services, including cost avoidance, cost savings, rapid deployment, scalability, management simplicity, and better security and resiliency compared to in-house IT provision. Based on four cases, we identify the challenges SMEs face as they adopt cloud services and the practices they use to overcome the challenges.

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