In Alliance With:

Open Journal Systems

Preparing for the Cognitive Generation of Decision Support

Hugh Watson


Every 10 years there has been a significant evolution in computer-based support for decision making. The next cycle, or generation, is due in the early 2020s and is starting to emerge. While this new cognitive generation has several important characteristics, the most significant will be the widespread use of artificial intelligence. This article describes the cognitive generation and provides recommendations for how companies should prepare for it.

Click here for podcast summary (mp3)
Click here for free 2-page executive summary (pdf)
Click here for free presentation slides (pdf)

Full Text: PDF

The mission of MISQE is to encourage practice-based research in information systems and to disseminate the results of that research in a manner that makes its relevance and utility readily apparent.
ISSN 1540-1960