Vol 4, No 1 (2005)

Call for Papers
Pre-ICIS Academic Workshop 2010 and Special Dec. 2011 Issue

"New IS Leadership Roles for a Digital World"

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With Support From:

Society for Information Management

MIS Quarterly

Association for Information Systems

Indiana University

University of St. Gallen

City University of Hong Kong

In Alliance With:

Vol 4, No 1 (2005)

Table of Contents

Editorials

Editor's Comments

Jack Rockart

Message from SIM

Ray Hoving

Research Articles

Enabling Process Discipline: Lessons from the Journey to CMM Level 5

Paul S. Adler, Frank E. McGarry, Wendy B. Irion-Talbot, Derek J. Binney

Managing Outsourcing: The Life Cycle Imperative

Sara Cullen, Peter Seddon, Leslie P. Willcocks

Customer Relationship Management in Business Networks: Lessons fromt eh Financial Services Industry in Germany and Switzerland

Malte Geib, Lutz M. Kolbe, Walter Brenner

Inside the Fence: Sensitizing Decision Makers to the Possibility of Deception in the Data They Use

David P. Biros, Joey F. George, Robert W. Zmud

ISSN 1540-1960